IT Support has never been such a minefield. With new technologies always entering the marketplace it is now possible to have a corporate-standard IT system without having the financial headache of purchasing a server or even software such as Microsoft Office.
For one small monthly payment, companies with 1-50 users can have their whole IT infrastructure based in a secure location, safe in the knowledge that should their office be burgled, damaged or even burned down, the only thing required to be reconnected to your office system and data is a new PC, Laptop, Thin Client or any internet-connected terminal such as in Internet Cafes. This is perfect for disaster recovery.
As your IT system is centrally managed in a safe and secure hosting environment, your IT support requirements are minimal or non-existent due to the power of remote IT support where an IT engineer or technician can actually “take over” control of your mouse and keyboard actions from anywhere in the world. This is a very crucial factor as you can even be taught and shown how to perform a particular task and it also removes the usual time-delay involved when requiring “hands-on” IT support. With virtual desktops your life will be much easier.
There are a great many advantages with remotely-hosted IT & network systems and another great benefit is the fact that you can literally work from anywhere in the world as long as you have an internet connection.
You could be working on a train via wireless or 3G, sending and retrieving documents via Blackberry devices or PDAs, catching up with work on the beach, the list is just endless. As access to your data is mobile, you do not have to worry about synchronising data and carrying data on USB flash drives etc, this all saves you time and ultimately money and the freedom and mobility you will gain from such a system will only benefit your company and it’s staff, allowing for home-working and emergency access 24 hours a day.
Microsoft licensing is a major change that has occurred over the past 18 months and it is no longer necessary for companies to spend vast sums of money on hardware, software and server-related network support.
Companies no longer have to pay large sums of money for Microsoft Office, Adobe, Kaspersky and a growing list of software suppliers thanks to a change in the way licensing can be paid for. A great benefit of hosted desktops is that you can pay monthly for a software product and receive free upgrades when new releases or patches become available.