Month: December 2011

IT Support Services Provider Network London Acquires New Enterprise Helpdesk To Enhance Customer Service Experience

Lee Smith Cloud Computing, cloud computing company, cloud computing services, Cloud Hosting, IT Services, IT Support, IT Support Company, IT Support London, IT Systems, Network Support, Outsourced helpdesk, uk cloud computing Tags: , , , , , , , , , ,

Network London is a UK IT support services provider with a majority of clients coming from the financial, recruitment and retail industries. To improve customer service and improve helpdesk satisfaction, a new helpdesk system has been acquired to assist in the tracking and supporting of customer helpdesk requests, to improve service levels for customer performance… continue reading »

IT Support – Why Is It Important?

Lee Smith IT Services, IT Support, IT Support Company, IT Support London, IT Systems, Online Backups, Outsourced helpdesk Tags: , , , , , , , , , , , , , , ,

If you run a business, then you will definitely have to use information technology, in one way or another. However, high tech products are not without their fair share of trouble. Your may lose internet connectivity, hard drives may crash, taking invaluable client data with it, or in the worst case scenario a natural disaster… continue reading »