--- title: "IT Support London | Managed IT Services | Network London" url: https://www.networklondon.co.uk description: "IT support and cyber security in London from a team of 17 who know your business. Managed IT, compliance and AI adoption from SE1, by London Bridge." publisher: Network London legal_name: Verdani Solutions Group Limited updated: 2026-10-09 --- IT support and cyber security from central London for 20 years # IT support in London from people who know your business. Network London looks after IT and security for growing businesses, so your people can get on with their work. We're a team of 17 at The Leather Market, SE1, next to London Bridge, trusted by more than 100 businesses in London and around the world. You'll know us by name, and we'll know your business. Or call [0333 335 5020](tel:+443333355020). A real person answers, always. [Read our client stories](https://www.networklondon.co.uk/case-studies). - **20** Years looking after London businesses - **100+** Businesses who trust us, in London and around the world - **17** People, several of them here since 2016 - **98%** Of IT requests solved in a quick remote session ## IT support, cyber security and AI, looked after by one team Start with the one you need most. The same people look after the rest when you're ready. ### [Cyber security and compliance](https://www.networklondon.co.uk/service/cyber-security) Your clients, insurers and investors are asking more detailed security questions. We help you answer them with confidence, put right what needs attention and keep your policies in step with how you work. Network London holds Cyber Essentials Plus. - [Penetration testing](https://www.networklondon.co.uk/cybersecurity/penetration-testing) - [Cyber Essentials](https://www.networklondon.co.uk/cybersecurity/cyber-essentials-cost) - [ISO 27001](https://www.networklondon.co.uk/cybersecurity/iso-27001-consultant) - [Microsoft 365 security](https://www.networklondon.co.uk/cybersecurity/microsoft-365-security) - [Cyber security audit](https://www.networklondon.co.uk/cybersecurity/cyber-security-health-check) - [IT compliance](https://www.networklondon.co.uk/service/managed-it-compliance) ### [AI adoption and development](https://www.networklondon.co.uk/service/ai-development) Your team is probably using AI already. We help you use it confidently and safely, from a clear policy to Microsoft Copilot training. We also build applications, smart websites and automation, on systems we already secure and support. - [Microsoft Copilot](https://www.networklondon.co.uk/service/microsoft-copilot) - [AI applications](https://www.networklondon.co.uk/service/ai-development) - [Automation](https://www.networklondon.co.uk/service/ai-development) ### [IT support and projects](https://www.networklondon.co.uk/service/it-support) Everyday help from people who know your setup. A real person answers the phone, every ticket gets a human reply, and someone comes on site when you need them. Bring us in early on new systems and projects, and we'll help you make the right call. - [IT support](https://www.networklondon.co.uk/service/it-support) - [IT projects](https://www.networklondon.co.uk/service/managed-it-projects) - [IT system management](https://www.networklondon.co.uk/service/managed-it-infrastructure) - [Backup and business continuity](https://www.networklondon.co.uk/service/backup-and-disaster-recovery) - [Phones and VoIP](https://www.networklondon.co.uk/service/voip) - [Apple support](https://www.networklondon.co.uk/service/mac-support) ## An IT company in London you'll know by name We work best with growing businesses of 20 to 250 people whose own clients, investors or regulators expect them to take security seriously. You'll know the people looking after your IT. They'll know your business and be there when you need them. - **A team that stays**: Meenash and Nazheer joined in 2016, Jamie in 2017, Ryan and Jessica in 2018. The people you speak to next year will be the people you speak to now. - **A real person answers**: Always. Every ticket gets a human reply, so you know we've seen it. If someone can't work, they come first. - **Thinking ahead with you**: Alongside the day-to-day, we help you plan for security, compliance and new systems. Security is led by Ian Welch, a certified ethical hacker and CISSP with over 25 years' experience. - **VIP concierge service**: For founders, partners and directors whose day can't stop. A direct line to a senior engineer and IT director who know them, and help with the practical things: a new phone, a home setup, a laptop ready before a trip. ## What we hear on first calls Something has usually just shown up a gap. - "We've been sent this security questionnaire and I don't know where to start." - "We log a ticket and it just gets closed." - "Everyone's using ChatGPT and we don't have a policy." - "I just want someone who knows us." ## How moving to Network London works Changing IT provider is a worry for most people. This is how we keep it straightforward. 1. **A conversation about your business**: Jessica, our Operations Director, replies to every enquiry personally the same day. We talk about your business, what's working and where you need help. 2. **We look at how you work**: Your people, how you work, the systems you rely on and where the risks are. Then we give you a clear view of what we'd recommend. 3. **A clear handover plan**: You meet the people who will look after you and see the plan before anything moves. We run the handover so your team can carry on working. ## Could you answer a client's security questions today? More clients, insurers and investors now send detailed security questionnaires before they sign, and some contracts require Cyber Essentials. We help you answer with confidence, and put right anything that needs attention first. Security at Network London is led by Ian Welch, Technical Director, a certified ethical hacker (CEH), CISSP and ISO 27001 lead implementer with over 25 years' experience. Network London holds Cyber Essentials Plus. Want an honest view of where your security stands? ## Who we work with Three of the 100+ businesses we look after, and what we do for them. ### Rossair IT support, the phone system and a website that brings in enquiries, all looked after by one team. [Read the story](https://www.networklondon.co.uk/case-studies#rossair) ### LAMDA Everyday support for 180 people, with access reviews and backup testing built into how they work. [Read the story](https://www.networklondon.co.uk/case-studies#lamda) ### A private equity firm A small team with serious duties to investors. We shaped their IT and cyber security policy and look after it day to day. [Read the story](https://www.networklondon.co.uk/case-studies#private-equity) ## Tell us what you need Jessica, our Operations Director, reads every enquiry and replies personally the same day. The first step is a conversation about your business, what's working and where you need help. Prefer to talk? Call [0333 335 5020](tel:+443333355020). A real person answers, always. Thank you. Your message has been received and we'll be in touch shortly. Something went wrong sending that. Please call [0333 335 5020](tel:+443333355020) or email [letstalk@networklondon.co.uk](mailto:letstalk@networklondon.co.uk?subject=Network%20London%20-%20IT%20services%20query). ## IT support across London, and for clients around the world ### Where we work - [London Bridge](https://www.networklondon.co.uk/solutions/it-support-london-bridge) - [Tower Bridge](https://www.networklondon.co.uk/solutions/it-support-tower-bridge) - [Borough](https://www.networklondon.co.uk/solutions/it-support-borough) - [Southwark and Bermondsey](https://www.networklondon.co.uk/solutions/it-support-southwark-and-bermondsey) - [City of London](https://www.networklondon.co.uk/solutions/it-support-city-of-london) - [Farringdon](https://www.networklondon.co.uk/solutions/it-support-farringdon) - [Central London](https://www.networklondon.co.uk/solutions/it-support-in-central-london) - [East London](https://www.networklondon.co.uk/solutions/it-support-in-east-london) - [North London](https://www.networklondon.co.uk/solutions/north-london-it-support) - [South London](https://www.networklondon.co.uk/solutions/it-support-in-south-london) - [Lambeth](https://www.networklondon.co.uk/solutions/it-support-lambeth) - [Wandsworth](https://www.networklondon.co.uk/solutions/it-support-wandsworth) - [Lewisham](https://www.networklondon.co.uk/solutions/it-support-lewisham) - [Camden](https://www.networklondon.co.uk/solutions/camden-it-support-services) - [Islington](https://www.networklondon.co.uk/solutions/it-support-islington) - [Croydon](https://www.networklondon.co.uk/solutions/it-support-in-croydon) - [Surrey](https://www.networklondon.co.uk/solutions/it-support-in-surrey) - [Essex](https://www.networklondon.co.uk/solutions/it-support-in-essex) - [Kent](https://www.networklondon.co.uk/solutions/it-support-in-kent) - [Hertfordshire](https://www.networklondon.co.uk/solutions/business-it-support-in-hertfordshire) - [Sussex](https://www.networklondon.co.uk/solutions/business-it-support-in-sussex) - [Brighton](https://www.networklondon.co.uk/solutions/business-it-support-in-brighton) - [Guildford](https://www.networklondon.co.uk/solutions/business-it-support-in-guildford) - [Cambridge](https://www.networklondon.co.uk/solutions/it-support-in-cambridge) - [Oxford](https://www.networklondon.co.uk/solutions/it-support-in-oxford) ### Who we work with - [Finance and investment](https://www.networklondon.co.uk/solutions/it-support-for-financial-services) - [Private equity](https://www.networklondon.co.uk/solutions/it-support-for-private-equity) - [Hedge funds and asset managers](https://www.networklondon.co.uk/solutions/it-support-for-hedge-funds) - [Law firms](https://www.networklondon.co.uk/solutions/it-support-for-law-firms-and-solicitors) - [Professional services](https://www.networklondon.co.uk/solutions/it-support-for-professional-services) - [Accountancy](https://www.networklondon.co.uk/solutions/it-support-for-accountants-and-accountancy-firms) - [Architecture](https://www.networklondon.co.uk/solutions/it-support-for-architects) - [Construction](https://www.networklondon.co.uk/solutions/it-support-for-construction) - [Charities](https://www.networklondon.co.uk/solutions/it-support-for-charities-and-non-profits) - [Healthcare](https://www.networklondon.co.uk/solutions/it-support-for-healthcare) - [Schools](https://www.networklondon.co.uk/solutions/it-support-for-schools-and-education) ## IT support questions, answered More on the [FAQs page](https://www.networklondon.co.uk/faqs), or see [what IT support costs](https://www.networklondon.co.uk/solutions/it-support-costs). ### What's the difference between managed IT services and basic IT support? Basic IT support fixes things when they break. Managed IT services means we look after your IT and security as a whole: the help desk, your devices and accounts, your security, your phones and your plans for new systems. We keep an eye on things so problems are caught early, and you have one team who knows how it all fits together. ### Who is Network London a good fit for? We work best with growing businesses of 20 to 250 people who want an ongoing relationship with their IT team. Many are in finance, investment, legal and professional services, where clients and regulators expect security to be taken seriously. Below about 10 users, the fit usually doesn't work well for either side. ### How much does IT support from Network London cost? Our IT support starts from £1,000 a month. The price depends on the services you need and the size of your team, and every bill is itemised. For most businesses it gives you the breadth of a whole team for less than the cost of one IT hire. See [pricing](https://www.networklondon.co.uk/pricing) for how packages are put together. ### What happens after I get in touch? Jessica, our Operations Director, reads every enquiry and replies personally the same day. The first step is a conversation about your business, what's working and where you need help. ### How quickly do you respond? A real person answers the phone, always. Every ticket gets a human reply, so you know we've seen it, and if someone can't work we prioritise them. Most issues are sorted in a quick remote session. For bigger problems we aim to identify the fix within 30 minutes. Support is available 24/7, and your service commitments are set out in your contract. ### We're busy. How much work is it to switch IT provider? Less than you might expect. You meet the people who will look after you and see a clear handover plan before anything moves. We deal with your current provider, move data and systems securely, and only come to you when we need a decision. Your team carries on working. ### Where is Network London based, and where do you work? Network London is based in central London at LM04.202, The Leather Market, Weston Street, SE1 3ER, a short walk from London Bridge and Borough stations. We support clients across London and around the world, remotely and on site. ### Who owns the Network London name? Network London is a trading name of Verdani Solutions Group Limited, which owns the Network London trade mark. Verdani Solutions Group Limited is registered in England and Wales, company number 11357867. ### How do I choose an IT support company in London? Meet the people who would look after you, and ask how long they've been there. Check that a real person answers the phone and that you'd get a clear handover plan. Our guide to [choosing an IT support company in London](https://www.networklondon.co.uk/solutions/it-support-in-london) covers the services to expect, the costs and the questions to ask. ## The Cyber Security Vault: 22+ tools and apps Most of them are free. We'll send you our list of resources you and your team can use to improve your cyber security straight away. No technical knowledge needed. --- Network London, LM04.202, The Leather Market, Weston Street, London SE1 3ER. Telephone 0333 335 5020. letstalk@networklondon.co.uk. Network London is a trading name of Verdani Solutions Group Limited, which owns the Network London trade mark. Verdani Solutions Group Limited is registered in England and Wales, company number 11357867.