--- title: "Managed Network Services London | Network London" url: https://www.networklondon.co.uk/network-solutions/managed-network-services description: "What managed network services cover and how to choose a provider. A plain guide from Network London, based in Bermondsey, London SE1. Plain advice." publisher: Network London legal_name: Verdani Solutions Group Limited updated: 2026-10-05 --- # Everything you need to know about managed network services for businesses Your network connects your people, your systems and the internet, so it needs looking after. This guide explains what managed network services cover and how to choose a provider. Network London is based in Bermondsey, London SE1, and supports businesses in London and worldwide. Network London provides managed network services to businesses across London from its office at The Leather Market in SE1, next to London Bridge. Ian Welch is Technical Director at Network London. He holds CEH and CISSP certifications and is an ISO 27001 lead implementer, with over 25 years' experience. ## Key Takeaways 1. Managed network services provide businesses with more focused operational efficiency and can help secure IT infrastructure significantly. 2. A diverse range of services, from network monitoring to cloud management, cater to specific business needs, ensuring scalability and customisation. 3. Selecting the right managed network service provider is important, requiring a careful assessment of expertise, services offered, and alignment with business objectives. ## What are managed network services? Managed network services offer a complete service for overseeing and maintaining a company's network infrastructure. These services encompass a broad range of tasks including network monitoring, management of firewalls and servers, cloud integration, and more. Managed network service providers, step in to handle these complex and time-consuming tasks, freeing up your business to focus on core operations. With managed services, your business gains access to a wealth of networking expertise and advanced technologies, without the need to hire more staff or invest heavily in IT infrastructure. Whether it's ensuring basic network access or implementing new technologies [like SD-WAN](https://www.paloaltonetworks.co.uk/cyberpedia/what-is-sd-wan), managed network services provide end-to-end management of your network's needs. They are designed to enhance operational efficiency, provide enhanced security, and ensure constant availability and reliability of your network systems. ## Does any of this **sound familiar**? - Your team feels let down by IT support that doesn't follow things through. - You're not sure how to answer the security questions your own clients ask. ### The importance of managed network services for businesses Managed network services play a crucial role in business operations. By opting for [managed IT services](https://www.networklondon.co.uk/solutions/managed-it-services), your company benefits from having a dedicated team of experts who are focused on optimising your network. This includes everything from routine network monitoring to managing sophisticated security firewalls and SD-WAN services. Managed network service providers offer more than just technical support; they bring in a strategic approach to managing your network infrastructure. This approach ensures not only the day-to-day functioning of your business processes but also prepares your network to adapt to new opportunities and technologies. Service commitments with these providers mean you have a clear understanding of the services provided and the expected standards of performance. For businesses, this translates into several key advantages. First, it offers peace of mind, knowing that your network is being monitored and managed by experts. This level of expertise is particularly important when it comes to securing networks against evolving cyber threats. Secondly, it enables better resource allocation within your company. Instead of allocating significant internal resources to network management, you can redirect these towards more strategic initiatives. Finally, managed network services often come with the promise of operational efficiency and reliability, ensuring that your business operations are supported by a robust and secure network infrastructure. In conclusion, managed network services are not just about managing and monitoring your network; they are about enabling your business to operate more efficiently, securely, and strategically. By using the expertise and resources of managed service providers, your business can focus on growth and innovation, while leaving the complexities of network management to the experts. ## What are the different types of managed network services for businesses? Managed network services come in various forms, each designed to address specific aspects of your business's network infrastructure and operations. Here's an overview of some of the key types of managed network services that businesses typically use: ### Network monitoring and management Ensuring your network is consistently performing at its peak is important. Managed network experts offer network monitoring and infrastructure management services to keep an eye on your network's performance round the clock. This includes monitoring network traffic, managing bandwidth, and troubleshooting to prevent or address network issues promptly. By ensuring operational efficiency and reliability, these services help your business avoid costly downtime. ### Security management With cyber threats constantly evolving, safeguarding your network is more important than ever. Managed security services provide advanced cyber security frameworks for your business. This includes managing security firewalls, intrusion detection systems, and implementing SD-WAN technologies, which enhance security and connectivity. Managed network service providers also ensure compliance with data protection regulations, offering you peace of mind and protecting your company's reputation. ### Cloud services management As businesses increasingly move to cloud-based services, managing these environments becomes complex. Managed cloud services involve overseeing your cloud infrastructure, ensuring smooth integration, and optimising performance. From managing cloud storage to handling remote application hosting services, providers ensure your cloud services are reliable, secure, and scalable to meet your business needs. ### Connectivity and managed connectivity services Reliable and secure connections are the backbone of modern businesses. Managed connectivity services ensure that your business has uninterrupted and high-speed internet access. This includes the management of local telephone services, basic network access, and the deployment of virtual network services. Providers work to ensure your connectivity is robust, flexible, and capable of supporting your business operations. ### Data centre and infrastructure services Managed services extend to the physical and virtual infrastructures that house your critical business data and applications. Managed network service providers offer services related to data centres and server infrastructure, ensuring they are secure, efficient, and scalable. This includes the setup, management, and monitoring of your servers, storage, and networking hardware, as well as implementing backup and disaster recovery services. ### Vendor and service management Dealing with multiple vendors for different IT services can be complex and time-consuming. Managed network service providers often offer vendor management services, acting as a single point of contact for all your IT-related external services. This ensures cohesive service management and allows you to focus on your core business while your provider handles the negotiations, relationships, and performance monitoring of third-party vendors. In summary, managed network services encompass a wide range of services, each tailored to address specific aspects of your network infrastructure and IT environment. From keeping your network secure and efficient to managing cloud services and vendor relationships, these services enable your business to use new technologies and opportunities, enhance security, and operate more efficiently. By partnering with a managed services provider, you can ensure that your network infrastructure is in expert hands, allowing you to focus on driving your business forward. ## Want IT support from **people who know you**? - You'll know us by name, and we'll know your business. - A real person answers the phone, always, and every ticket gets a human reply. ## Selecting the best managed network service provider for your business Choosing the best managed network service provider is a critical decision for your business. It involves evaluating various aspects to ensure that the provider aligns with your business needs and can deliver the required level of service. Here are our top tips to guide you in selecting the right provider: 1. **Expertise and experience**: Look for a provider with a proven track record in managing network services. Check their experience in handling networks similar to yours in size and complexity. 2. **Range of services offered**: Ensure the provider offers a comprehensive range of managed network services that cover all aspects of your network infrastructure, including cloud services, security management, network monitoring, and connectivity services. 3. **Customisation and scalability**: The provider should be able to tailor services to your specific business needs and scale these services as your business grows. 4. **Service commitments**: Review the service commitments to understand the provider's commitment regarding network uptime, response times, and resolution times. Ensure these service commitments align with your business’s operational requirements. 5. **Security and compliance standards**: Assess the provider's ability to manage secure networks. They should have robust security protocols and comply with relevant data protection regulations. 6. **Technology and innovation**: A provider that keeps ahead of new technologies and [offers innovative business IT services](https://www.networklondon.co.uk/solutions/it-solutions-for-businesses) can be a valuable asset in keeping your network infrastructure modern and efficient. 7. **Customer support and service management**: Evaluate the provider's customer support structure. Responsive, 24/7 IT support is essential for addressing any network issues promptly. 8. **Cost-effectiveness**: Compare the pricing models of different providers. Look for [transparent pricing that offers good value](https://www.networklondon.co.uk/pricing) without compromising on the quality of services provided. 9. **References and reviews**: Check customer testimonials, case studies, and reviews to gauge the provider's reliability and performance from existing or past clients. 10. **Vendor relationships and management**: If you rely on multiple third-party services, select a provider skilled in vendor management to ensure smooth integration and management of these services. 11. **Proactive approach to network management**: Choose a provider that not only responds to issues but also proactively monitors and maintains your network to prevent problems. 12. **Reporting and analytics**: The provider should offer comprehensive reporting and analytics capabilities to give you insights into network performance and help in strategic decision-making. 13. **Cultural fit**: Ensure the provider's business culture and values align with yours. A good cultural fit can lead to better understanding and collaboration. 14. **Location and availability**: Consider the geographical reach of the provider, especially if you require on-site support or have multiple locations. By carefully considering these factors, you can select a managed network service provider that not only meets your current business needs but also supports your future growth and technological advancements. This partnership can be a crucial step in enhancing your operational efficiency, network reliability, and overall business success. ## Summary Managed network services play an important role for businesses who outsource their IT services, and provide a lot of benefits too - like [advanced cyber security](https://www.networklondon.co.uk/service/cyber-security), support and strategic integration. By understanding the diverse types of services and selecting the right provider, businesses can transform their network infrastructure into a powerful asset. Are you looking to elevate your network infrastructure? How do managed network services align with your business goals? We’re keen to understand your unique needs and challenges. If you're considering a tailored managed network service, don't hesitate to get in touch with us. ## Tell us what you need Jessica, our Operations Director, reads every enquiry and replies personally the same day. The first step is a conversation about your business, what's working and where you need help. Prefer to talk? Call [0333 335 5020](tel:+443333355020). A real person answers, always. Thank you. Your message has been received and we'll be in touch shortly. Something went wrong sending that. Please call [0333 335 5020](tel:+443333355020) or email [letstalk@networklondon.co.uk](mailto:letstalk@networklondon.co.uk?subject=Network%20London%20-%20IT%20services%20query). ## About Network London Network London is an IT support and cyber security company in central London, based at The Leather Market, SE1, next to London Bridge, Tower Bridge and Borough. For 20 years it has looked after IT and security for growing businesses, so their people can get on with their work. A team of 17 supports more than 100 businesses in London and around the world. Network London is a trading name of Verdani Solutions Group Limited, which owns the Network London trade mark. Verdani Solutions Group Limited is registered in England and Wales, company number 11357867. ## The Cyber Security Vault: 22+ tools and apps Most of them are free. We'll send you our list of resources you and your team can use to improve your cyber security straight away. No technical knowledge needed. --- Network London, LM04.202, The Leather Market, Weston Street, London SE1 3ER. Telephone 0333 335 5020. letstalk@networklondon.co.uk. Network London is a trading name of Verdani Solutions Group Limited, which owns the Network London trade mark. Verdani Solutions Group Limited is registered in England and Wales, company number 11357867.