--- title: "Backup and Business Continuity London | Network London" url: https://www.networklondon.co.uk/service/backup-and-disaster-recovery description: "Backup, disaster recovery and business continuity from Network London. We keep copies of your data, test they restore and plan how your team keeps working." publisher: Network London legal_name: Verdani Solutions Group Limited --- # Backup, disaster recovery and business continuity in London Network London looks after backup, disaster recovery and business continuity for growing businesses in London and across the world. We keep separate copies of your data, including Microsoft 365, test that they restore, and plan with you how your team keeps working when something fails. Our office is near London Bridge. - A separate copy of your business data, including email and files in Microsoft 365 - A written plan for how your team keeps working when something goes wrong - Backups we have restored and checked, well before the day you need them ## When did someone last check that your backups restore? Do any of these sound familiar? - You assume Microsoft 365 keeps a backup of everything, but nobody has checked what it covers. - Your backups are running as far as you know, but nobody has tried restoring from them. - If the office connection or a key system went down, nobody is sure who would do what. We believe a backup only counts once you have tested that you can get your data back from it. ## Business continuity: keeping your team working when something fails Backups are often set up once and left alone until something goes wrong. We start with your business: the data you hold, the systems your people rely on and what you couldn’t work without. Then we plan backup, recovery and how the business keeps running around that. Network London has looked after business IT for **20 years**. When one client’s network went down, we went to site and arranged a temporary connection so their team could keep working while we chased the provider for a permanent fix. We stayed beyond normal hours to restore and test everything, so they could start the next morning without disruption. Tell us what your business can’t work without and we’ll plan how to protect it. ## Why choose Network London for IT disaster recovery services? - **Backup and recovery planned together**: We plan how data is copied and how it comes back as one piece of work. That way the backup matches what you would need in a real recovery. - **Security from the start**: Our security work is led by Ian Welch, our Technical Director, who holds CEH, CISSP and ISO 27001 lead implementer credentials. Backups are part of how we help you recover from an attack such as ransomware. - **Restore tests**: We check that data can be restored and walk through the recovery plan with you. Problems show up in a test, when there is time to fix them. - **20** years looking after business IT - **100+** businesses across the world trust us with their IT - **17** people in our team, many of them here for years ## What our customers have to say Three of the 100+ businesses we look after, and what we do for them. ### Rossair IT support, the phone system and a website that brings in enquiries, all looked after by one team. [Read the story](https://www.networklondon.co.uk/case-studies#rossair) ### LAMDA Everyday support for 180 people, with access reviews and backup testing built into how they work. [Read the story](https://www.networklondon.co.uk/case-studies#lamda) ### A private equity firm A small team with serious duties to investors. We shaped their IT and cyber security policy and look after it day to day. [Read the story](https://www.networklondon.co.uk/case-studies#private-equity) ## How we put backup, disaster recovery and business continuity in place 1. **We find out what your business depends on**: We talk through the data and systems your business can’t work without, and how long you could manage without each one. 2. **We set up backups and write the plan**: We put backups in place for the data that matters, including Microsoft 365. We also write down who does what, and how your team keeps working, if something fails. 3. **We test it and keep it current**: We check that data comes back when it is restored. When your business or your systems change, we update the plan. ## What does our backup, disaster recovery and business continuity service cover? - **Microsoft 365 backup**: Email, files and chats in Microsoft 365 can still be lost to accidental deletion or an attack. We keep a separate copy that can be restored. - **Server and file backup**: Files held on servers and other systems can be backed up too, so a hardware failure is something you can recover from. - **Disaster recovery planning**: A disaster recovery plan sets out how your business keeps going after a serious incident, such as a cyber attack or a flood at the office. We write it with you. - **Restore testing**: We restore data from your backups to check it comes back complete and usable. - **Protection against ransomware**: Ransomware can encrypt or delete data on your network, and sometimes the backups connected to it. We plan backups so a copy is kept apart from your everyday systems. - **Help with recovery**: If something goes wrong, call us. A real person answers, and the team that set up your backups helps you get your data and systems back. - **Business continuity**: We plan how your people keep working while a system is down, from a temporary connection when the office line fails to who to call first. - **Records for compliance**: Some standards and regulations expect you to protect data and show you can recover it. We document how your backups work to support that. ## Tell us what you need Jessica, our Operations Director, reads every enquiry and replies personally the same day. The first step is a conversation about your business, what's working and where you need help. Prefer to talk? Call [0333 335 5020](tel:+443333355020). A real person answers, always. Thank you. Your message has been received and we'll be in touch shortly. Something went wrong sending that. Please call [0333 335 5020](tel:+443333355020) or email [letstalk@networklondon.co.uk](mailto:letstalk@networklondon.co.uk?subject=Network%20London%20-%20IT%20services%20query). ## Not sure your backups would work? Whether you have no plan yet or want an existing one checked, tell us where you are. Jessica, our Operations Director, replies to every enquiry personally, the same day. ### What is the difference between backup, disaster recovery and business continuity? A backup is a copy of your data that you can restore if the original is lost. Disaster recovery is the plan for getting your systems and data back after a serious incident. Business continuity is how your people keep working in the meantime, including who does what. A backup on its own doesn’t tell anyone how to get the office running again. ### Does Microsoft 365 back up our data? Microsoft 365 keeps deleted items for a limited time, but it is not a separate backup that you control. Microsoft runs the service. Protecting your data from mistakes and attacks is largely down to you. Email and files can still be lost through accidental deletion, a removed user account or ransomware, so a separate backup is worth having. ### What does backup, disaster recovery and business continuity from Network London include? It includes backups of your business data, including Microsoft 365, and a written plan for recovering after a serious incident and keeping your team working in the meantime. We test that data can be restored and review the plan as your business changes. Backups sit alongside the rest of your security, which our [cyber security service](https://www.networklondon.co.uk/service/cyber-security) covers. ### How do we know our backups will work? You find out by restoring data from them and checking it is complete. We run restore tests and walk through the recovery plan with you. Testing shows up gaps while there is still time to fix them, rather than during a real incident. ### How much does backup and disaster recovery cost? The cost depends on how much data you hold, the systems you need to protect and how quickly your business needs to be working again. Once we understand that, we’ll give you a clear quote. ### Can backups protect us from ransomware? Backups help you recover from ransomware, as long as a copy is kept out of the attacker’s reach. Ransomware can reach backups that stay connected to your network, so how copies are kept matters. We plan backups alongside your wider security and our [IT system management](https://www.networklondon.co.uk/service/managed-it-infrastructure). ## Looking for more managed IT services? - [IT helpdesk support](https://www.networklondon.co.uk/service/it-support): Everyday IT support from people who know your team and your setup. A real person answers the phone, and every ticket gets a human reply. - [Cyber security](https://www.networklondon.co.uk/service/cyber-security): We look after your cyber security and help you answer the security questions your clients, insurers and investors send you. - [IT system management](https://www.networklondon.co.uk/service/managed-it-infrastructure): We look after your servers, cloud services and network, and keep them secure and up to date. - [IT compliance](https://www.networklondon.co.uk/service/managed-it-compliance): Help with IT compliance, including Cyber Essentials, ISO 27001 and GDPR, from policies to the questionnaires your clients send. ## The Cyber Security Vault: 22+ tools and apps Most of them are free. We'll send you our list of resources you and your team can use to improve your cyber security straight away. No technical knowledge needed. --- Network London, LM04.202, The Leather Market, Weston Street, London SE1 3ER. Telephone 0333 335 5020. letstalk@networklondon.co.uk. Network London is a trading name of Verdani Solutions Group Limited, which owns the Network London trade mark. Verdani Solutions Group Limited is registered in England and Wales, company number 11357867.