--- title: "IT Support Central London | Network London" url: https://www.networklondon.co.uk/solutions/it-support-in-central-london description: "IT support in central London from a team of 17 next to London Bridge. Support 24/7, a real person on the phone and someone on site when you need them." publisher: Network London legal_name: Network Support (London) Ltd updated: 2026-10-05 --- # IT support in central London from a team next to London Bridge Network London looks after IT and cyber security for growing businesses in central London, from the City and Farringdon to London Bridge and Borough. Our office is at The Leather Market in SE1. A team of 17 people who know your business, with support 24/7 and someone on site when you need them. Network London provides IT support in central London to businesses across London from its office at The Leather Market in SE1, next to London Bridge. Ian is Technical Director at Network London, which he co-founded with Lee Smith. He is a certified ethical hacker (CEH), a CISSP and an ISO 27001 lead implementer, with more than 25 years' experience. ## How we cover central London from SE1 Our office is on Weston Street in Bermondsey, a short walk from London Bridge and Borough stations. That puts much of central London close by. The City of London is just across London Bridge. Thameslink runs direct from London Bridge to Farringdon. Tower Bridge, Borough and Southwark are on our doorstep. Most days, clients never need us in the room. 98% of IT requests are solved in a quick remote session. When a problem does need someone on site, such as a network fault or a desk move, one of the team comes to you. We have guides for some of the areas we cover most: - [IT support in the City of London](https://www.networklondon.co.uk/solutions/it-support-city-of-london) - [IT support in Farringdon](https://www.networklondon.co.uk/solutions/it-support-farringdon) - [IT support at London Bridge](https://www.networklondon.co.uk/solutions/it-support-london-bridge) and [Tower Bridge](https://www.networklondon.co.uk/solutions/it-support-tower-bridge) - [IT support in Borough](https://www.networklondon.co.uk/solutions/it-support-borough) and [Southwark and Bermondsey](https://www.networklondon.co.uk/solutions/it-support-southwark-and-bermondsey) - [IT support in Islington](https://www.networklondon.co.uk/solutions/it-support-islington) and [Camden](https://www.networklondon.co.uk/solutions/camden-it-support-services) ## What does IT support in central London include? We look after IT and security so your people can get on with their work. For most clients, that covers: - [**Everyday support.**](https://www.networklondon.co.uk/service/it-support) Help with laptops, phones, Microsoft 365, printers and accounts. A real person answers the phone, always. - [**Looking after your systems.**](https://www.networklondon.co.uk/service/managed-it-infrastructure) Keeping laptops, servers and Microsoft 365 updated, checked and working. - [**Cyber security.**](https://www.networklondon.co.uk/service/cyber-security) Protecting accounts, devices and data, and helping you answer the security questions your own clients send. - [**IT compliance.**](https://www.networklondon.co.uk/service/managed-it-compliance) Help with Cyber Essentials and the policies behind it. We hold Cyber Essentials Plus ourselves. - [**IT projects.**](https://www.networklondon.co.uk/service/managed-it-projects) Office moves, new systems and upgrades, planned with you from the start. - [**Phones.**](https://www.networklondon.co.uk/service/voip) Business phone systems for the office and for people working elsewhere. - [**AI and Copilot.**](https://www.networklondon.co.uk/service/microsoft-copilot) Helping your team use AI confidently and safely. ## What IT support in central London looks like day to day Your team rings us or logs a ticket. A real person answers the phone, always, and every ticket gets a human reply, so the person who raised it knows we've seen it. If someone can't work, we prioritise them. Most requests are small and get sorted in a quick remote session: a locked account, a laptop that won't connect, a shared mailbox that needs setting up for a new starter. For bigger problems, we aim to identify the fix within 30 minutes. How long the fix itself takes depends on the issue, and your service commitments are set out in your contract. Support is 24/7. ## On-site IT support from SE1 Some jobs need a person in the room. A network fault, say, or setting up a new office. From our office next to London Bridge, the team reaches offices in the City, Farringdon, Borough and the rest of central London without a long trip. The person who comes is from the same team of 17 you speak to on the phone. If you'd rather look after one part of this yourselves, that's fine. We'll work around your team. There's more on how a full service works in our guide to [managed IT services](https://www.networklondon.co.uk/solutions/managed-it-services). ## Does any of this **sound familiar**? - You log a ticket, it gets closed, and the same problem comes back. - Getting an update from your IT provider means chasing them. - A client has asked detailed security questions and you're not sure how to answer. ## Who do we look after in central London? Growing businesses of 20 or more people, and most often 20 to 250, who want to know the people looking after their IT. Many are in sectors where clients, investors or regulators expect security to be taken seriously. ### Financial services and investment firms Many are small teams with serious responsibilities to investors. We help them answer investors' security questions and review new systems before they sign. More on [IT support for financial services](https://www.networklondon.co.uk/solutions/it-support-for-financial-services). ### Law firms and professional services [Law firms](https://www.networklondon.co.uk/solutions/it-support-for-law-firms-and-solicitors), [accountants](https://www.networklondon.co.uk/solutions/it-support-for-accountants-and-accountancy-firms) and other [professional services firms](https://www.networklondon.co.uk/solutions/it-support-for-professional-services) hold confidential client material and increasingly get detailed security questions from their own clients. We help them answer with confidence. ### Founders, partners and directors Some people's working day can't afford to stop. Our VIP concierge service gives them a direct line to a senior engineer and IT director who know them, with priority support. We also take care of the practical things, like a new phone, a home setup or a laptop ready before a trip. ### Retail, healthcare and other sectors We also support [retail businesses](https://www.networklondon.co.uk/solutions/retail-it-support-services) and [healthcare providers](https://www.networklondon.co.uk/solutions/it-support-for-healthcare) in central London, where systems need to keep running and customer or patient data needs protecting. ## How the handover from your current provider works The handover is the biggest worry for most new clients. Nobody wants their team disrupted, and nobody wants the problem landing on them. Before anything moves, you meet the people who will look after you and see a clear handover plan. We start with your business: your people, how you work, the systems you rely on and where the risks are. Then we give you a clear view of what we'd recommend, and we plan the move with you. ## Why choose a local IT support company in central London? Plenty of IT support is done remotely, by us and by everyone else. Being nearby still matters in a few ways. 1. **You can meet the team before you move.** The handover is the biggest worry for new clients. You meet the people who will look after you and see a clear handover plan before anything changes. 2. **Someone can come to you.** When a client's network went down, we went to site and set up a temporary connection so their team could keep working. We chased the provider and stayed late to restore and test everything, so they started the next morning without disruption. 3. **The same people, year after year.** Meenash and Nazheer joined us in 2016, Jamie in 2017, and Ryan and Jessica in 2018. Clients speak to people who remember their setup. 4. **Help thinking ahead.** Alongside day-to-day support, we help you plan for security, compliance and new systems. We add most value when we're involved early. [Local IT support](https://www.networklondon.co.uk/solutions/local-it-support-services) is only worth having if the people are good. Ask to meet them. ## What you get when **we look after your IT** - A team of 17 who know your business, and a real person on the phone. - Support 24/7, and someone on site in central London when you need them. - Help answering your clients' security questions with confidence. - A clear handover plan, and a chance to meet the team first. ## How to choose an IT support company in central London Almost every client we meet has had a poor experience with an IT provider at some point. Tickets closed without a fix. Nobody picking up. These questions help you avoid a repeat: 1. **Who will look after us day to day?** Ask to meet them, and ask how long they've been there. 2. **Does a real person answer the phone?** And will every ticket get a reply, so you know it's been seen? 3. **What happens out of hours?** Check how evenings and weekends are covered, and read our guide to [out-of-hours IT support](https://www.networklondon.co.uk/solutions/out-of-hours-it-support-service). 4. **How often can someone come on site?** Being in central London should mean visits are straightforward. Ask how they're arranged and charged. 5. **How will the handover work?** Ask for the plan in writing and who runs it. 6. **Can they help with security questions and Cyber Essentials?** Ask what certifications they hold themselves. 7. **What's in the contract?** Response times and service commitments should be written down, along with anything charged separately. 8. **What does it cost?** Ask for a clear monthly figure and what it includes. ## How much does IT support in central London cost? The [cost of IT support](https://www.networklondon.co.uk/solutions/it-support-costs) depends mainly on how many people you have, what you need looked after and how much on-site time you want. Cyber security, compliance work and projects all affect the figure. Our support starts from £1,000 a month. Before we quote, we start with your business: your people, how you work, the systems you rely on and where the risks are. Then we give you a clear view of what we'd recommend. The cheapest quote isn't always the best value, but you should always know exactly what you're paying for. See our [pricing](https://www.networklondon.co.uk/pricing) for more. ## Tell us what you need Jessica, our Operations Director, reads every enquiry and replies personally the same day. The first step is a conversation about your business, what's working and where you need help. Prefer to talk? Call [0333 335 5020](tel:+443333355020). A real person answers, always. Thank you. Your message has been received and we'll be in touch shortly. Something went wrong sending that. Please call [0333 335 5020](tel:+443333355020) or email [letstalk@networklondon.co.uk](mailto:letstalk@networklondon.co.uk?subject=Network%20London%20-%20IT%20services%20query). ## Related guides - [IT support companies in London](https://www.networklondon.co.uk/solutions/it-support-in-london): how to choose one and what it costs. - [On-site IT support](https://www.networklondon.co.uk/solutions/onsite-it-support-services): when you need someone in the room. - [Proactive IT support](https://www.networklondon.co.uk/solutions/proactive-it-support-services): what it means in practice. - [IT support in East London](https://www.networklondon.co.uk/solutions/it-support-in-east-london) and [South London](https://www.networklondon.co.uk/solutions/it-support-in-south-london): how we cover the rest of the city. ## Talk to us about IT support in central London Send us a message and Jessica Ruvin, our Operations Director, will reply personally the same day. The first step is a conversation about your business, what's working and where you need help. If you'd rather meet, we're next to London Bridge. ## About Network London Network London is an IT support and cyber security company in central London, based at The Leather Market, SE1, next to London Bridge, Tower Bridge and Borough. For 20 years it has looked after IT and security for growing businesses, so their people can get on with their work. A team of 17 supports more than 100 businesses in London and around the world. Network London is a trading name of Network Support (London) Ltd, registered in England and Wales, company number 05991874. Network Support (London) Ltd is owned by Verdani Solutions Group Limited, which also owns the Network London trade mark. ## The Cyber Security Vault: 22+ tools and apps Most of them are free. We'll send you our list of resources you and your team can use to improve your cyber security straight away. No technical knowledge needed. --- Network London, LM04.202, The Leather Market, Weston Street, London SE1 3ER. Telephone 0333 335 5020. letstalk@networklondon.co.uk. Network London is a trading name of Network Support (London) Ltd, registered in England and Wales, company number 05991874. Network Support (London) Ltd is owned by Verdani Solutions Group Limited, which also owns the Network London trade mark.