A photo of Ian Welch, who is a partner & technical director for Network


Ian Welch

Partner & Technical Director at Network


  • Renowned Cyber Security Specialist and Partner & Technical Director at Network IT Support, known for expertly managing IT infrastructure architecture and helpdesk teams.
  • Holds prestigious certifications including Cyber Essentials Assessor, Certified Ethical Hacker (CEH), CISSP, and PRINCE2® 2009, showcasing a commitment to the highest standards of IT security and management.
  • Passionate about making advanced cyber security tools and solutions accessible and affordable for small businesses, ensuring top-tier IT security is not confined to large corporations.


Ian Welch, Partner and Technical Director at Network IT Support, brings a wealth of knowledge and experience in IT infrastructure architecture, team management, and cyber security. With a career highlighted by roles in esteemed companies like IBM, Ian delivers valuable insights grounded in real-world experience. His writings aim to demystify complex IT solutions, making them understandable and actionable for business owners and IT managers. Beyond his technical expertise, Ian is a sought-after cyber awareness trainer and consultant, offering comprehensive IT assessments and bespoke cyber security strategies.

Outside of his professional endeavours, Ian is a fitness enthusiast, enjoying Crossfit, skiing, and various outdoor activities. His dedication to a balanced lifestyle translates into his work philosophy, where he strives to bring harmony between advanced technology and user accessibility.

Education & Certifications

Ian's professional qualifications speak volumes about his expertise and commitment to continuous learning. His array of certifications includes the Cyber Essentials Assessor Workshop, Certified Ethical Hacker (CEH), ISO 27001 Lead Implementer, CREST CPSA, Certified Information Systems Security Professional (CISSP), BCS CISMP, PECB Certified Data Protection Officer, and PRINCE2® 2009 Certification. These qualifications not only underpin his authoritative voice in the field of IT and cyber security but also reflect his dedication to maintaining the highest standards in every facet of his work.


Ian is driven by a vision to democratise advanced cyber security solutions. He is actively working towards packaging cutting-edge cyber security tools into affordable solutions that empower small businesses, ensuring that robust IT security is a standard, not a luxury. His commitment to this goal is evident in his proactive approach to consulting, training, and his influential writings on Network IT Support's website.

Recent articles

A small business IT consultant discussing IT services with a client in a meeting

IT Support

Your essential guide to finding the best small business IT consulting services

Small business IT consulting services are key to helping businesses manage growth and become more efficient. Unlike larger corporations, small businesses face unique challenges that require more tailored solutions. IT consulting for small businesses covers a wide spectrum, from setting up IT infrastructure to providing ongoing IT support.

Two business owners preparing a shipping order by packing boxes on a counter.

IT Support

Looking for business IT support? Your essential guide to effective IT support for business

IT support services have become a cornerstone of operational efficiency and success for most businesses in the UK today. These services encompass a range of technical support, from resolving technical issues to managing complex IT systems.

A retail business owner wearing an apron and leaning on a counter.

IT Support

Everything you need to know about retail IT support services

Most retail companies now recognise the benefits of outsourcing their IT support, finding it a more cost-effective solution compared to maintaining an in-house IT team. This strategic move allows retail businesses to focus on their core activities, like enhancing customer experience and managing store operations, while leaving the technical complexities to the experts.

Two engineers looking at components at a manufacturing factory.

IT Support

A detailed overview of specialised IT support for manufacturers

IT support for manufacturing companies is more than just problem-solving; it's a critical pillar supporting the entire structure of a manufacturing business. In an industry where precision and efficiency are paramount, IT support services ensure that manufacturing operations run smoothly and uninterrupted.

A team working in a startup in a meeting

IT Support

Everything you need to know about IT support for start-ups

As a startup business, your focus is on growth, innovation, and agility. Outsourcing IT support plays a crucial role in this journey. Opting for support services from a dedicated IT company, rather than maintaining an in-house IT team, offers a more cost-effective solution. This approach not only saves on office space and operational costs but also ensures your IT systems are managed by specialists.

A school teacher holding a tablet computer with students on computers in the background

IT Support

All you need to know about IT support for schools and the education sector

Effective IT support for schools involves a comprehensive understanding of the challenges unique to the education sector. This includes safeguarding against cyber threats, ensuring consistent cyber security, and maintaining robust IT systems that can support diverse educational needs.