About Network, and how it all began

A quick website update back in the year 2000 sparked the idea to help businesses with even bigger tech challenges, and that’s what we’re still passionate about today!
Two IT support engineers looking at a laptop

Lee Smith

Ian Welch

Lee Smith and Ian Welch sitting at a table looking at a laptop


years in business, officially kicking off in 2008


business supported across the UK


certified and highly skilled IT experts

The Spark

In 2000, Lee was working at an investment firm called Mansford Holdings, and although his role at the time focused more on bookkeeping and finance, he noticed that their website really needed an update. Spurred by the challenge, Lee took it upon himself to revamp their design using cutting-edge Flash technology (cutting edge for year 2000!), leaving the executives more than just a little impressed.

This pivotal moment ignited Lee's passion for web design and SEO, leading him to start his own venture. His path soon converged with Ian, an IT consultant working for an IT company that specialised in hosted desktop technology. Recognising the untapped potential in joining forces, Lee pitched the idea of launching their own IT company to Ian, who was instantly on board.

Pooling their talents, the duo introduced one of the industry's earliest Hosted Desktop platforms at Mansford Holdings—the very place where Lee's journey had begun. The results were nothing short of extraordinary and signalled the start of a partnership destined for success.

In just their first year, Lee and Ian secured over £1 million in leads for IT support, laying the foundation for a business that has been on an upward trajectory ever since.


years in business, officially kicking off in 2008


business supported across the UK


certified and highly skilled IT experts

Our Headquarters

We’re located in the iconic Biscuit Factory in Bermondsey, a Victorian building that used to play host to Peek Freans, a former biscuit making company! Over the past few years, we’ve moved around the different Biscuit Factory buildings into larger spaces to accommodate our expanding team.

We’re now based in the recently completed ‘Cocoa Studios’, just a stone's throw away from the Jubilee line. If you fancy a coffee and biscuit, whether it's in your local area or at our offices, we'd love to meet. Reach out to us anytime!

Contact Details

Cocoa Studios, Unit 113, Biscuit Factory, 100 Drummond Road, London, SE16 4DG

0333 335 5020


Monday to Friday: 8:30am to 6pm

Company Information

Network Support (London) Ltd

Company number: 05991874

VAT number: 938332608

Memberships: The VTSG Group

Ready to discuss your IT support requirements? Book your free consultation today!

An IT support engineer typing on a keyboard

What our customers have to say

Called them - rather than email - got response within a minute and my issue was dealt with very quickly and personably - As it always is.

Gabriel E.

The logo image for Digital Health

Great service as always! I hardly ever need support with my Mac, but when I do, these are the people I would, without a doubt, recommend. Michael was patient (with my lack of knowledge) and fixed my issues!

Natalie D.

The logo image for Magenta

I contacted Network London first thing and my enquiry / request was answered immediately. After an exchange of emails, the works requested were carried out on time and correctly meaning our new remote worker could carryout his daily tasks.

Andrew T.

The logo image for Mark Fenton

They are always speedy and helpful with responding to any questions and get things sorted quickly! Thanks to the great team.

Maari A.

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