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Managed IT services pricing, from £1,000 a month

Network London's managed IT services start from £1,000 a month. From our office in London SE1, a team of 17 looks after IT and security for growing businesses in London and around the world. We build each package around your business, so you pay for the support your business needs.

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What to expect from our pricing

Prices start from £1,000 a month. After that, the cost depends on what your business needs.

  • Every monthly bill is itemised by service, so you can see what you're paying for.
  • Contracts adapt as your team grows or changes, so the level of support stays right for you.
  • Equipment leasing and payment plans are available if they help with cash flow.

The breadth of a team for less than the cost of a hire.

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How we work out the cost of your IT support

We build each package around your business: how many people you have, how they work, the systems you rely on and what you'd like us to take care of. The main things that change the cost are the number of people and devices, software licences, and extras such as regular site visits or compliance work. We don't publish per-user prices. Once we understand what you need, we'll give you a clear figure.

Questions that shape your price

These are the things we'll talk through with you. Your answers decide what goes into your package.

  • Helpdesk support

    Is remote support enough, or would you like regular visits to one or more offices?

  • Cyber security

    Do your current security measures cover what your clients and insurers ask about? Would your people benefit from training?

  • Software

    Would you like us to manage your software licences? Do you need extras such as email filtering or archiving?

  • Communications

    Do you need a straightforward phone system, or phones working alongside video calls and Microsoft Teams?

  • Connectivity

    How much does your working day depend on your internet connection? Do you need a disaster recovery plan?

  • Compliance

    Do you need to meet a standard such as Cyber Essentials or ISO 27001, or answer security questionnaires from your clients?

Example packages

Here are three examples of how packages come together, from remote helpdesk support to a fully managed service. Yours will be built around your business.

Remote

For example, a remote team with no office that needs helpdesk support and essential cyber security.

  • Helpdesk support
  • Cyber security

Office-based

For example, a business with more complex systems that wants weekly site visits and stronger cyber security.

  • Helpdesk support
  • Cyber security
  • Scheduled site visits
  • Software licensing

Fully managed

For example, a business that wants us to look after everything, from everyday support to compliance.

  • Helpdesk support
  • Cyber security
  • Scheduled site visits
  • Software licensing
  • Phone systems (VoIP)
  • Internet services
  • Compliance

Building your IT package together

Every package starts with the core services below. We then add what your business needs from the other groups. Here is what each one covers.

Core services

Handovers
A planned move from your current provider. You meet the people who will look after you first.
Essential security
Core protection for every device, including antivirus and DNS filtering.
Essential training
Regular cyber security awareness training for your people.
A team who know you
You'll know the people looking after your IT, and they'll know your business.
Planning ahead
Help thinking ahead on security, compliance and new systems, alongside day-to-day support.
Assessments
We start with your business: your people, how you work, the systems you rely on and where the risks are. Then we give you a clear view of what we'd recommend.

Support

Unlimited helpdesk
Unlimited requests by phone, email and online portal. A real person answers the phone.
Emergency site visits
Someone on site when a problem can't be fixed remotely.
24/7 support
Help whenever your team needs it, day or night.
Scheduled site visits
Regular visits to your office for planned work and to help your people.

Advanced cyber security

Network auditing
Regular checks of your network to find weak spots and performance problems.
Vulnerability scanning
Scans of your systems to find security weaknesses so they can be fixed.
Dark web monitoring
An alert if your company's data turns up for sale online.
Phishing simulations
Practice phishing emails that help your team spot the real thing.
Advanced user training
Deeper cyber security training for people who need more than the basics.
Penetration testing
Specialists test your defences the way an attacker would, then tell you what to improve.
Security operations centre
Security analysts who watch for threats and act on them as they appear.
Device threat detection
Monitoring of laptops and desktops that spots and stops suspicious activity.

Management

System management
Updates and health checks for your computers and systems, done remotely.
Task automation
Quicker set-up of new equipment and software.
Cloud management
Day-to-day running of Microsoft 365, Google, Dropbox and similar services.
Networks
Design and management of your Wi-Fi and cabled networks.
Server and infrastructure management
Care of your servers, including capacity planning, backup, failover and disaster recovery.
Phone system support
Management and support of internet-based phone systems.
Unified communications
Voice, video and messaging set up to work together.
Internet services
Internet connections from leased lines to broadband, sized to the way your office works.
Inventory management
A record of your equipment and warranties, and when things are due for replacement.
Mobile management
Company phones and tablets managed and secured from one place.
Supplier management
We deal with your other IT suppliers for you.

Compliance

Cyber Essentials certification
Help to achieve Cyber Essentials, the UK government-backed certification that many contracts ask for.
ISO 27001 information security
Help putting a structured approach to protecting sensitive information in place.
ISO 22301 business continuity
Help planning how your business keeps running through disruption.
GDPR compliance
Help making sure the way you handle personal data meets data protection law.
PCI DSS
Help meeting the card payment security standard if you take card payments.

Tell us what you need

Jessica, our Operations Director, reads every enquiry and replies personally the same day. The first step is a conversation about your business, what's working and where you need help.

Prefer to talk? Call 0333 335 5020. A real person answers, always.

LM04.202, The Leather Market
Weston Street, London SE1 3ER
A short walk from London Bridge and Borough stations

More of our managed IT services

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