0333 335 5020letstalk@networklondon.co.ukRemote supportClient portal

Network London

IT services in London for growing businesses

Network London looks after IT and security for growing businesses, from our office in London SE1 and for clients around the world. Our managed IT services cover cyber security and compliance, AI adoption, IT projects and everyday IT support, from a team of 17 who get to know your business.

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Why choose managed IT services from Network London?

We look after IT and security so your people can get on with their work. One team covers the lot, from the helpdesk your people call to cyber security, compliance, phones and projects. You'll know us by name, and we'll know your business. Support runs 24/7, and a real person answers the phone.

Cyber security

Your clients, insurers and investors are asking more detailed questions about security. Our cyber security service helps you answer them with confidence. We find out where you stand, put right what needs attention and keep watch day to day.

What it features
  • Network auditing

    Regular checks of your network to find weak spots and performance problems.

  • Penetration testing

    Specialists test your defences the way an attacker would, then tell you what to improve.

  • Vulnerability scanning

    Scans of all your systems to find security weaknesses so they can be fixed.

  • Advanced user training

    Deeper cyber security training for people who need more than the basics.

  • Dark web monitoring

    An alert if your company's data turns up for sale online.

  • Device threat detection

    Monitoring of laptops and desktops that spots and stops suspicious activity.

  • Phishing simulations

    Practice phishing emails that help your team spot the real thing.

  • Security operations centre

    Security analysts who watch for threats and act on them as they appear.

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IT compliance

Contracts, insurers and regulators often want proof that you take security seriously. Our IT compliance service helps you meet standards such as Cyber Essentials, ISO 27001, GDPR and PCI DSS, and keeps the evidence up to date. We hold Cyber Essentials Plus ourselves.

What it features
  • Scanning and reporting

    Regular scans that show what needs updating and flag compliance issues so they can be put right.

  • GDPR compliance

    Help making sure the way you handle personal data meets data protection law.

  • Compliance risk assessments

    We gather and keep the network and system records each standard asks for, so they're ready when you need them.

  • Cyber Essentials certification

    Help to achieve Cyber Essentials, the UK government-backed certification that many contracts ask for.

  • Online dashboard

    Your compliance documents, updated with every scan, with evidence ready when a client or auditor asks.

  • ISO 27001 information security

    Help putting a structured approach to protecting sensitive information in place.

  • ISO 22301 business continuity

    Help planning how your business keeps running through disruption.

  • PCI DSS

    Help meeting the card payment security standard if you take card payments.

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AI adoption and Microsoft Copilot

Your team is probably already using AI tools such as ChatGPT. We help businesses use AI confidently and safely: agreeing how it should be used, setting up Microsoft Copilot and helping people use it in their day-to-day work. We also build AI applications and automations where there's a clear need.

What it features
  • Copilot adoption

    A law firm with 75 lawyers wanted to introduce Copilot. We built a 12-week programme so the team felt confident using it day to day.

  • Guidance for your team

    Clear, practical guidance on which AI tools your people should use, and how to use them safely.

  • Reviewing AI suppliers

    Before you commit, we check another company's AI work: where your data will be stored and whether you'll own what you're paying for.

  • Access to your data

    AI apps set up to reach only the data they need, such as the specific SharePoint sites involved.

  • AI and agentic systems

    Applications and automations built with AI, where they solve a real problem for your business.

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IT projects and new systems

We add the most value when we're involved early. Our IT project service helps you plan and deliver new systems, cloud moves, office moves and network changes, so decisions are made with the full picture in front of you.

What it features
  • Cloud architecture

    Design and set-up of cloud services around the way your business works.

  • Server deployment

    Design and installation of servers, sized for what your business needs.

  • Network architecture

    Planning and building your network, including cabling and server rooms.

  • Office moves

    Planning your IT for an office move, so your people can get back to work quickly in the new space.

  • Consultancy

    An honest view on major technology decisions, from designing your IT to overseeing a project.

  • Disaster recovery

    Recovery plans built around how quickly your business needs to be working again.

  • Training

    Practical IT and cyber security sessions for your team, in person.

  • Data migration

    Moving your data and services to new systems with as little disruption as possible.

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IT support and helpdesk

Our IT support is there for your people 24/7. A real person answers the phone, and every ticket gets a human reply so you know we've seen it. 98% of IT requests are solved in a quick remote session. When something can't be fixed remotely, someone comes to you.

What it features
  • Unlimited requests

    Unlimited access to our team by phone, email and online portal.

  • Planning ahead

    Help thinking ahead on security, compliance and new systems, alongside day-to-day support.

  • VIP concierge

    For founders, partners and directors: a direct line to a senior engineer and IT director who know them, with priority support.

  • Emergency site visits

    Someone on site when a problem can't be fixed remotely.

  • Essential training

    Regular cyber security awareness training for your people.

  • 24/7 support

    Help whenever your team needs it, day or night.

  • Scheduled site visits

    Regular visits to your office for planned work and to help your people.

  • Assessments

    We look at your people, how you work, your systems and your risks, then give you a clear view of what we'd recommend.

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IT system management

Our IT system management service looks after the systems behind your working day: computers, servers, cloud services, networks and mobile devices. We keep them updated, secure and backed up, and deal with your other IT suppliers for you. That includes Apple Mac support and backup and disaster recovery.

What it features
  • System management

    Updates and health checks for your computers and systems, done remotely.

  • Inventory and assets

    A record of your equipment and warranties, and when things are due for replacement.

  • Task automation

    Quicker set-up of new equipment and software.

  • Mobile management

    Company phones and tablets managed and secured from one place.

  • Cloud management

    Day-to-day running of Microsoft 365, Google, Dropbox and similar services.

  • Supplier management

    We deal with your other IT suppliers for you.

  • Servers and infrastructure

    Regular care of your servers, backups and infrastructure.

  • Internet and networking

    Design and management of your internet connection, Wi-Fi and cabled networks.

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Business phone systems and VoIP

Our VoIP and communications service gives your team clear calls and your office numbers on any device, with Microsoft Teams integration where you want it. We move your existing numbers across and support the system day to day.

What it features
  • Dedicated voice lines

    Broadband set aside for calls, so voice traffic isn't competing with everything else.

  • 50+ standard features

    Phone systems with more than 50 features as standard, including ring groups and voicemail.

  • Video conferencing

    Video calls for boardrooms and remote teams.

  • Hosted phone system

    A phone system in the cloud, with call queues and a virtual switchboard.

  • Equipment

    Handsets and accessories to suit the way your team works.

  • Mobile apps

    Apps for iPhone, Android and web, so your people can use office numbers on their mobiles.

  • Microsoft Teams and other apps

    Your phone system working inside Microsoft Teams and other apps your team already uses.

  • Number porting

    Your existing numbers moved across, and new numbers when you need them.

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Tell us what you need

Jessica, our Operations Director, reads every enquiry and replies personally the same day. The first step is a conversation about your business, what's working and where you need help.

Prefer to talk? Call 0333 335 5020. A real person answers, always.

LM04.202, The Leather Market
Weston Street, London SE1 3ER
A short walk from London Bridge and Borough stations

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