Can we try your services for free before committing?
Absolutely, we encourage it. The most effective way to get a feel for our capabilities is through a detailed site audit to identify vulnerabilities and performance bottlenecks within your existing setup. The comprehensive reports we provide will give you a clear understanding of our expertise, allowing you to judge if our approach is the right fit for your business needs.
What's the difference between managed IT services and basic IT support?
Managed IT services go beyond just fixing tech problems. It's an all-in-one approach that looks after every piece of technology you use—from your telephone system to your software licenses. Alongside solving IT issues, we take steps to stop problems before they even happen. This includes monitoring your networks, bolstering your cyber security, and updating software automatically. In short, think of it as having a full IT department that's always a step ahead, without the overheads.
Past IT providers have let us down. How can we be sure yours will be different?
We genuinely empathise and are deeply committed to changing your perception of IT support. The best assurance we can offer are personal references for our long-standing clients. Their continued trust in our services, some spanning over 15 years, is the most potent endorsement of our capabilities and commitment.
How long does it take to get started with your IT services?
It's a quick process. If we're stepping in after another supplier, all we need is secure access to your existing documentation. If you're starting fresh, we'll collect essential details and create the necessary documentation for you. Our assessment is thorough but efficient, much like a car's MOT. We examine over 120 aspects of your tech setup, and we also conduct a detailed security audit. So you'll be up and running in no time, and with full peace of mind.