Highlights
- Renowned Cyber Security Specialist and Partner & Technical Director at Network IT Support, known for expertly managing IT infrastructure architecture and helpdesk teams.
- Holds prestigious certifications including Cyber Essentials Assessor, Certified Ethical Hacker (CEH), CISSP, and PRINCE2® 2009, showcasing a commitment to the highest standards of IT security and management.
- Passionate about making advanced cyber security tools and solutions accessible and affordable for small businesses, ensuring top-tier IT security is not confined to large corporations.
Experience
Ian Welch, Partner and Technical Director at Network IT Support, brings a wealth of knowledge and experience in IT infrastructure architecture, team management, and cyber security. With a career highlighted by roles in esteemed companies like IBM, Ian delivers valuable insights grounded in real-world experience. His writings aim to demystify complex IT solutions, making them understandable and actionable for business owners and IT managers. Beyond his technical expertise, Ian is a sought-after cyber awareness trainer and consultant, offering comprehensive IT assessments and bespoke cyber security strategies.
Outside of his professional endeavours, Ian is a fitness enthusiast, enjoying Crossfit, skiing, and various outdoor activities. His dedication to a balanced lifestyle translates into his work philosophy, where he strives to bring harmony between advanced technology and user accessibility.
Education & Certifications
Ian's professional qualifications speak volumes about his expertise and commitment to continuous learning. His array of certifications includes the Cyber Essentials Assessor Workshop, Certified Ethical Hacker (CEH), ISO 27001 Lead Implementer, CREST CPSA, Certified Information Systems Security Professional (CISSP), BCS CISMP, PECB Certified Data Protection Officer, and PRINCE2® 2009 Certification. These qualifications not only underpin his authoritative voice in the field of IT and cyber security but also reflect his dedication to maintaining the highest standards in every facet of his work.
Vision
Ian is driven by a vision to democratise advanced cyber security solutions. He is actively working towards packaging cutting-edge cyber security tools into affordable solutions that empower small businesses, ensuring that robust IT security is a standard, not a luxury. His commitment to this goal is evident in his proactive approach to consulting, training, and his influential writings on Network IT Support's website.
Recent articles

IT Support
Your practical guide to IT support for golf clubs
Golf clubs are increasingly choosing to outsource their IT support, recognising the substantial benefits over maintaining an in-house IT team. This shift not only proves more cost-effective but also provides golf clubs with access to a broader range of expertise and cutting-edge technology solutions tailored to their unique requirements.

IT Support
Your ultimate guide to IT support for restaurants
IT support in the restaurant business extends far beyond just troubleshooting technical glitches. It's about creating a seamless, secure, and efficient environment where the primary focus remains on delivering exceptional guest experiences.

IT Support
A deep dive into IT support for hotels and the hospitality industry
In the hospitality industry, having a reliable IT support team is a big advantage. The decision to outsource to hotel technology experts rather than maintain an in-house team is also becoming increasingly popular among hospitality businesses to cut operational costs and avoid the complexities of managing an internal IT department.

IT Support
Everything you need to know about SME IT support services
For many SMEs, managing IT systems internally can be time-consuming and complex. By partnering with a dedicated IT support service, companies benefit from fully managed IT support, encompassing everything from cloud services to cyber security.

IT Support
Your essential guide to IT support for architects and the architectural industry
For architects, outsourcing IT support is not only cost-effective but also provides access to specialised technical expertise tailored to the unique needs of the architecture industry.

IT Support
Looking for onsite IT support services? Your essential guide...
Onsite IT support services represent a proactive approach to managing your IT infrastructure. Unlike remote support, onsite services involve having IT specialists physically present at your location to address technical issues, maintain systems, and provide immediate assistance.