IT support articles

Explore all our previous blog posts and articles covering the subject of IT support and technology solutions.
Two IT support engineers looking at a laptop

Recent articles

A group of golfers walking along the golf course chatting and smiling

IT Support

Your practical guide to IT support for golf clubs

Golf clubs are increasingly choosing to outsource their IT support, recognising the substantial benefits over maintaining an in-house IT team. This shift not only proves more cost-effective but also provides golf clubs with access to a broader range of expertise and cutting-edge technology solutions tailored to their unique requirements.

A chef standing in front of a kitchen island looking towards the camera

IT Support

Your ultimate guide to IT support for restaurants

IT support in the restaurant business extends far beyond just troubleshooting technical glitches. It's about creating a seamless, secure, and efficient environment where the primary focus remains on delivering exceptional guest experiences.

A hotel guest using the hotel wifi and smiling whilst looking at her phone

IT Support

A deep dive into IT support for hotels and the hospitality industry

In the hospitality industry, having a reliable IT support team is a big advantage. The decision to outsource to hotel technology experts rather than maintain an in-house team is also becoming increasingly popular among hospitality businesses to cut operational costs and avoid the complexities of managing an internal IT department.

Staff members working at a SME gathered around a desk and discussing what they see on a computer screen.

IT Support

Everything you need to know about SME IT support services

For many SMEs, managing IT systems internally can be time-consuming and complex. By partnering with a dedicated IT support service, companies benefit from fully managed IT support, encompassing everything from cloud services to cyber security.

Two architects discussing a drawing on a table with a team of architects working in the background

IT Support

Your essential guide to IT support for architects and the architectural industry

For architects, outsourcing IT support is not only cost-effective but also provides access to specialised technical expertise tailored to the unique needs of the architecture industry.

An IT support expert assisting a team member onsite with an issue on her computer

IT Support

Looking for onsite IT support services? Your essential guide...

Onsite IT support services represent a proactive approach to managing your IT infrastructure. Unlike remote support, onsite services involve having IT specialists physically present at your location to address technical issues, maintain systems, and provide immediate assistance.

An office worker smiling whilst using her laptop to connect to hosted desktop services

IT Support

Your ultimate guide to hosted desktop services (desktop as a service)

Hosted desktop services, commonly known as desktop as a service (DaaS), are a form of cloud service where your desktop environment is hosted on a remote server. This service enables you to access your desktop, applications, and data over the internet, rather than from a local desktop or on-premise servers. It’s similar to having your computer located in the cloud.

A business owner researching IT providers and evaluating IT support costs

IT Support

Calculating how much IT support costs and how IT support packages are put together

Understanding the cost of IT support services is crucial for your business. It's not just about finding a service; it's about finding the right service at the right price. In the UK, IT support costs can vary significantly based on several factors, each impacting your final investment.

A business owner working with proactive IT support services on his laptop

IT Support

What are proactive IT support services? Your essential guide...

Proactive IT support services are a forward-thinking approach to managing your IT infrastructure and systems. Unlike reactive support, which addresses problems after they occur, proactive IT support is about anticipating and solving potential issues before they disrupt your business.