IT Support In Kent That Goes Above and Beyond
What makes Network London’s IT support service unique is our dedication to creating dynamic and secure IT environments that fit the specific needs of every one of our clients. We have a team of highly skilled and experienced IT professionals who go above and beyond to ensure client satisfaction, making Network London the obvious choice for businesses looking for reliable IT support in Kent. Our solutions improve productivity, reduce costs, and increase reliability through innovative technology and cutting-edge processes.
Established in 2008
We have a long-standing reputation for providing affordable and reliable managed IT services and support contracts in Kent, along with the rest of the UK. Our business IT support is backed by an extensive track record.
Ultra Fast Response
With our IT support services, you’ll experience a pro-active average phone response time of 7 seconds and 98% of all IT issues resolved in one quick remote support session. Additionally, emergency onsite support is included.
Local IT Support
We are fully trained IT support professionals accredited by Microsoft, Apple, and other top organisations in the industry. We provide IT support solutions for small to medium-sized businesses all over Kent and Southeast England.
IT support in Kent that takes a proactive approach
Network London strives to make every business run as smoothly and efficiently as possible by doing the heavy technological lifting for them; from finding the right systems to maintaining it all so businesses can focus on more pressing tasks at hand.
We understand that businesses, especially in Kent and the UK, have a lot to handle without worrying about technology or IT systems. Let alone cyber security. So what are the options?
One option is putting together an in house IT team, but this comes with a large expense – and that’s not even taking into account the cost of IT systems and platforms required to support a tech department. This is where partnering with a fully outsourced and reliable IT support company would be beneficial.
Our proactive support service is designed to be the perfect fit for small to medium-sized businesses. All of our packages come with enterprise features like security tools, performance monitoring, secure cloud backups, and so on. We assist businesses in making the most out of their existing platforms, and we only suggest installing new technology if it will provide them with substantial value and impact.
In addition, Network London support kent businesses with expert advice, project management, IT solutions/infrastructure and a vast range of 3rd party services. Contact us today to discuss your requirements.
Why choose our IT support Kent service?
We not only take pride in our IT support expertise, but we also know that it’s important to provide value for everything we do. We’re a small business as well, so we understand how significant exceptional customer service is. Therefore, building long-term partnerships with our clients through effective communication is one of our highest priorities.
We want to deliver results just as much as you do, which is why we provide a dedicated account manager. Our experienced team will take care of all your business goals and IT support objectives so that our service is always what you need it to be. Our clients often comment on how quickly we respond to their issues, our dedication to solving the problem, and our calm attitude during stressful times.
The Features of our Kent IT support services
Our fully managed Kent support services come with a variety of features to ensure the safety and security of your business and team, including 24/7 performance monitoring, anti-virus software, internet security, and offsite backups for Office 365 and GSuite cloud platforms.
We also want to make your life easier by simplifying IT through creative automation. For example, enrolling new employees, deploying security policies across the board, and approving access to services. In other words: more time for you to focus on developing your business instead of getting bogged down in technical complexities.
- Affordable Pricing with No Hidden Costs
- High Speed Response Times
- Dedicated Account Manager
- Proactive IT Support in Kent
- 24x7 Remote Monitoring and Management
- Tailored Support Processes
- Usage Statistics and Reporting
- Office 365 and GSuite Offsite Backups Included
- Inclusive Emergency On-Site Support Service
- Cloud Anti-Virus Included
- Business Internet Protection Included
- Helpdesk Support Portal (Mobile and Desktop)
- Workstation Replacement Strategies
- 8:30am to 6pm, Monday to Friday
No matter what your business goals are, we can help. Whether you’re looking to upgrade outdated technology, prepare for rapid growth, prevent cyber attacks or migrate to cloud computing, we have the expertise to help you achieve success.
We provide IT support for Kent Businesses
No matter the industry, Network London has you covered with our expansive Apple and Microsoft background supporting multiple sectors. We have extensive experience working across industries, from small creative agencies to large law firms remotely and on-site.
Although our support office and head office is based in London, our support team can be found throughout the surrounding counties. We not only provide IT support in Kent, but we also have engineers who cover other parts of the UK including London, Brighton and Essex.
We want our managed services to be a profitable part of your business, not a costly one. That’s why our support services are affordable and implement efficient processes that help you do more without spending extra. Our team of senior-level consultants come from various backgrounds, but we’re all united by our passion for delivering top-notch customer service.
Your Kent Business is in good hands
Our support company launched in 2008 as one of the initial IT providers in London to introduce hosted desktops as a service (DaaS) to local businesses. We are dedicated to delivering innovative IT solutions and removing any unnecessary complexities that come with business technology, cyber security and IT support.
The people in your organisation are the key to success – not the machines. We’re here to make sure that you and your team are happy with your IT systems, and if we do our job right, everyone will have positive experiences with the technology they use.
We also have a long and varied history of supporting businesses across many industries. This means that we know how to help our clients achieve their goals and find success. We believe that technology should be an asset to your business, not a burden, and offer solutions that will provide long-term results. We wholeheartedly want to help your business journey, no matter the size.
We’re very open about our approach to the IT industry, and we don’t believe that throwing money at problems is always the best solution. We prefer to create honest, sustainable relationships and technology solutions that add value and provide businesses with the support they deserve.
