Rossair
IT support, the phone system and a website that brings in enquiries, all looked after by one team.
Thinking about Copilot, but not sure where to start?
Do any of these sound familiar?
- Old folders and shared links mean more people can open sensitive files than you realise.
- A few people tried Copilot once, got a vague answer and went back to doing things the old way.
- Nobody in the business has time to plan a rollout or answer questions about it.
We believe Copilot is worth switching on once your files are in order and your people feel confident using it.
Microsoft 365 Copilot for business, built around adoption
Copilot answers questions using the emails, chats and documents each person can already open. So we start by checking access. Then we spend most of our time on what decides whether Copilot gets used: helping your people build it into their day. Network London has looked after business IT for 20 years, and the team helping with Copilot already knows your Microsoft 365.
A law firm with 75 lawyers came to us wanting to introduce Copilot. We built a 12-week programme around adoption, so the team felt confident using it day to day.
Tell us how your team works and we’ll show you where Copilot can help.
Get in touchWhy work with Copilot consultants who already know your IT?
Permissions checked first
Copilot can only see what each person can already see. We review access to your files, sites and Teams first, so it doesn’t bring up anything that should have stayed private.
Training based on real work
We show staff how to ask Copilot for useful results in the apps they already use, with examples taken from their own jobs.
People who know your business
You’ll know us by name, and we’ll know your business. When someone has a Copilot question, they ask people who already know their setup.
- 20years looking after business IT
- 100+businesses across the world trust us with their IT
- 17people in our team, many of them here for years
What our customers have to say
Three of the 100+ businesses we look after, and what we do for them.
LAMDA
Everyday support for 180 people, with access reviews and backup testing built into how they work.
A private equity firm
A small team with serious duties to investors. We shaped their IT and cyber security policy and look after it day to day.
How we roll out Copilot in your business
We look at your Microsoft 365 set-up
We review how your files, sites and Teams are shared, and talk to you about the work you want Copilot to help with.
We fix access and start with a small group
We close off anything that is shared too widely. Then a first group of staff starts using Copilot and tells us what works.
We bring in the wider team
We bring more people on board with training built around their own work, and check in as they settle. After that, questions go to the same team that looks after the rest of your IT.
What is included in our Microsoft Copilot setup?
Readiness review
We look at your Microsoft 365 set-up, including how files and sites are shared, before anything is switched on.
File access and permissions
Copilot respects the permissions you already have. We find files that too many people can open and help you lock them down.
Copilot in the apps you use
Copilot works across Word, Excel, Outlook, Teams and PowerPoint. We help you decide where it will be most useful first.
A staged rollout
We start with a small group and learn from how they use it. More people are added when you’re ready.
An adoption programme
People get more from Copilot when they know how to ask it for things. We build training around your team’s everyday tasks and can run it as a programme over several weeks.
Security and data protection
Our security work is led by Ian Welch, our Technical Director. We check how your data is protected before Copilot starts working with it.
A team you know
The people planning your Copilot rollout also look after your wider IT. You’ll know them by name, and they’ll keep Copilot in line with your other plans.
Help once it is live
When Copilot does something your staff didn’t expect, they can ask us. Every question gets a human reply from engineers who already know your systems.
Tell us what you need
Jessica, our Operations Director, reads every enquiry and replies personally the same day. The first step is a conversation about your business, what's working and where you need help.
Prefer to talk? Call 0333 335 5020. A real person answers, always.
LM04.202, The Leather MarketWeston Street, London SE1 3ER
A short walk from London Bridge and Borough stations
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Thinking about switching on Copilot?
Whether you already have Copilot or are still deciding, we can help you plan the next step. Jessica, our Operations Director, replies to every enquiry personally, the same day.
Book a meetingWhat is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI assistant built into the Microsoft 365 apps your team already uses. It works in Word, Excel, Outlook, Teams and PowerPoint. Staff can ask it to draft a document, summarise a long email thread or find information in their files. When it works with your company’s files, it only draws on content each person already has access to.
What does Microsoft Copilot setup involve?
Setup starts with a review of who can see which files, because Copilot works within the permissions you already have. We tidy up access, switch Copilot on for a first group and then extend it to more people. Training is a large part of the work, so your team feels confident using it. If your Microsoft 365 needs wider attention, our Microsoft 365 consulting service can help.
Can Copilot see files that staff should not have access to?
No. Copilot only shows each person content they already have permission to open. The risk is that files are often shared more widely than anyone realises, and Copilot makes them much easier to find. That is why we review access before Copilot is switched on.
Do we need Copilot consultants, or can we switch it on ourselves?
You can switch Copilot on without outside help. The harder parts are checking file access and helping people build it into their day. Copilot consultants who already know your IT can do both as part of your wider support. With Network London, the people who plan the work with you already know your Microsoft 365.
How much does Microsoft Copilot setup cost?
The cost depends on the size of your team, the state of your file permissions and how much training your people need. Once we understand where you are, we’ll give you a clear quote.
How does Copilot fit with our other AI plans?
Copilot is designed for everyday work inside Microsoft 365, such as writing, summarising and searching. If you need something built for a specific process, or help setting rules for tools like ChatGPT, our AI development service covers that. We can help you decide which suits each job.
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